JCP&L Offers Customers Payment Plan Options to Ease Impact of Hurricane Sandy

In addition to payment plan arrangements there is a 'promise to pay' extension of up to 10 days beyond the due date printed on the latest statement

JCP&L has revised its payment plan options for customers who may need help paying their electric bills in the aftermath of Hurricane Sandy.

“Hurricane Sandy was a devastating storm and continues to be a financial hardship for many of our customers,” said Ronald Green, vice president of FirstEnergy.

Payment plans can be more flexible than the current installment plan arrangements and revised plans will remain in effect through March 15, 2013.

“Whether it be lengthening the payback period or reducing the down payment amount, our goal is to tailor the payment plan options to better assist customers in the hardest hit areas,” Green said.

The revised payment plan arrangements for JCP&L customers are:

  • Customers can make an initial payment of up to 25 percent of the outstanding balance, and can arrange a budget installment plan to pay off the remaining balance over 12 months.
  • If a customer is unable to fulfill the initial payment plan due to continued financial hardship, a second plan can be established requiring a payment of up to 25 percent of the balance. Also, a six-month installment plan can be implemented instead of the current three-month plan.

For customers in New Jersey who might need a few additional days to pay their bill, a “promise to pay” extension of up to 10 days beyond the due date printed on the statement can be granted by calling customer service at 1-800-662-3115. For this option to be granted, a customer must have made a payment within the past three months and must not have broken a previous “promise to pay” within the past three months.

Some customers who lost electric service due to Hurricane Sandy are receiving estimated bills. Customers with questions regarding their bill can call 1-800-662-3115. To submit a meter reading online, click here.

Mitch Cumstein December 07, 2012 at 08:35 PM
Bury the power lines all underground . Move all major power distribution to higher ground. For example Southern parts of Rumson were relying on a sub station located where? You guessed it SEA BRIGHT!.
Random Poster December 08, 2012 at 08:06 AM
you didnt "HAVE" to run a back up source of power, you "WANTED" and "CHOOSE" to. i was with out power for 12 days, it came back for 22 hours, then went back out for 2 more days over in bayville. i survived and made it through adapting to the situation at hand. i used the training i aquired over the years and broke out the camping gear and that was used for cooking, sleeping and cleaning. i was well fed, warm and clean after more then a few days of doing dirty clean out work on top of going to work(regular job) i guess most people are spoiled, take things for granted and forget how to "ruff it" here and there if they need to. sound like its time for a name change from "TR FAILED" to"YOU FAILED"..since you asa human "FAILED" to adapt to the situation at hand and just " CHOSE" to "COMPLAIN" instead.....
Isheet Mipants December 09, 2012 at 01:21 AM
They need to make money so they can pay for the underqualified workers who did nothing but "sleep in there trucks" all day like the woman I seen in the pickup in Seabright! They had all available personel out there ....doing what? They made it look good with their numbers but they ran around like chickens with their heads cut off not knowing what to taking short cuts.If it wasn't for the crews from out of State this would have been twice as worse because JCP&L isn't capable and doesn't provide the man power and supplies to handle these situations. They dropped the ball again and they are looking for ways to suck up before they raise the rates to put bonus money back in the shareholders pockets!
Joey December 10, 2012 at 12:22 AM
Everyone makes everything sound so easy. Well, it's not, it will be very expensive and we all would be paying for it.
Lynn December 12, 2012 at 06:14 PM
I think any good faith payment should be enough. What are they going to do shut off power smack in the middle of winter now too?


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