IRENE, ONE YEAR LATER: Storm Prompts JCP&L to Improve Outage Reporting System
Residents can now report home and street light outages on website
After Irene was finally done flooding roads and knocking out power a year ago, it pushed Jersey Central Power & Light to make it easier for residents to report outages. The company now allows customers to report home and street light outages at its 24/7 Power Center on the company website, which can also be accessed through smart phones when outages leave residents without computer access, said Pete Johner, area manager for JCP&L customer and community relations in Central New Jersey. "After Irene, there were a lot of issues with communication with this company," Johner said in a telephone interview on Wednesday. "So we've made a lot of communication changes. We enhanced the website, we have toll-free phone numbers in an electronic …
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Da Poppa
10:22 am on Friday, April 27, 2012
Really, that's your solution to the power grid and non-maintenance problem we have with JCPL/FirstEnergy? Here's a lesson for you ... The power lines are run along the street near the curb. Who is responsible for the trees that line the streets? The local municipalities. Who does the local municipalities charge with the responsiblility for maintaining the trees along those power lines? The power … more ›